Shipping, Returns & Refunds
💚Our 90-Day Happy Plant Guarantee
We operate on trust. While most retailers offer a 30 day return window, we provide a full 90 days to feel confident in your results.
Our Promise
If you’re not happy, just email us. We’ll refund your purchase — no returns, labels, or drop-off trips needed.
Because returned plant products can’t be resold, we’d rather skip the shipping and have you keep the bottle or pass it along to a fellow plant lover🌱
Shop with confidence
We’re a small business that stands behind every product. Thousands of happy plant parents trust us, and we’ll always make things right if anything goes wrong. In addition to high quality products, we aim to provide seamless shipping and satisfaction-guaranteed service.
Shipping
We ship to the U.S., Canada and the UK, and offer flat-rate pricing to keep things simple. Orders typically ship within 1 business day and arrive within 2-4 business days.
- Orders under $50: $5.95 flat rate
- Orders $50 and up: Free standard shipping
- Need it faster? We offer expedited 2-day shipping for $15
Returns & Refunds
We stand behind our products 100%. If you’re not happy, we’ll make it right.
Return window:
You have 30 days from delivery to request a refund.
Guarantee Period
90 days from delivery.
What’s covered:
- Damaged, defective, or incorrect items
- Items that didn’t meet expectations — we want happy plants and happy customers!
How to request a refund:
Email us at hi@houseplantresourcecenter.com with your order number and a quick description and/or picture of the issue. We’ll respond within 1 business day and issue a refund to your original payment method once your refund is approved.
Customer Support
If you have any questions or need further assistance, feel free to reach out to us at hi@houseplantresourcecenter.com. We're here to help. Thank you for shopping with Houseplant Resource Center. We appreciate you!
Last updated: June 2025
